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IDX Partners

Collinson

Collinson

Smarter Customer Engagement. More Profitable Relationships

Retail Loyalty Programme
To boost spend, product up-sell and cross-sell with targeted communications
Coalition Programme
To boost spend, product up-sell and cross-sell with targeted communications
Pay with Points
A real-time POS capability to burn points for cash
Enterprise-Wide Loyalty Programme
To drive customer profitability through the usage of products, services and channel interactions
Merchant-Centric Loyalty Programme
Increase stickiness of acquired merchants with value-added services (e.g. MFO)
30+

Over 30 years’ experience

600 loyalty specialists, located in 17 countries

Full-service loyalty agency

Regular winner of recognised loyalty awards

Manage loyalty operations with a single platform

CUSTOMER ENGAGEMENT

  • Loyalty account management
  • Member portal
  • Loyalty mobile application

MERCHANT CENTRIC

  • Campaign management
  • KPI reports

COMMUNICATIONS

  • In customers’ hands at POS
  • Multichannel (bot, mobile notifications, coupons, @POS, etc.)

EARN CAPABILITIES

  • Cards and payment campaigns at
    POS, ePOS, mPOS, eCommerce
  • Bank-wide campaigns

REDEMPTION CAPABILITIES

  • In real-time at the point of sale  (online & offline)
  • Online redemption catalogue
  • Travel redemption

PERFORMANCE ANALYSIS

  • Reporting portal
  • Analytics capabilities

Chosen by the world's most demanding brands

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Commonwealth Bank 2
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PT IDX Consulting
Millenium Centennial Center Level 41
Jl. Jend. Sudirman Kav. 25
Jakarta, Indonesia 12920

T : +62 21 3970 6740

CONTACT US

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